Trip Delay Reimbursement a Hidden Benefit of Chase Sapphire Preferred

Vacations should be all about relaxing and enjoying oneself or your family. However, there are times where a flight may get canceled or delayed for an extended period of time. Things may not go according to plan and it will put you in a stressful environment. Luckily, Chase has stepped up to help alleviate some of the financial stress that comes from these hiccups of your trip.

Southwest Canceled

Last week, my Southwest flight from San Jose to San Diego got canceled due to weather. This was the last flight of the night so I would have needed to stay overnight. You would think that since your flight has been canceled the airline would compensate you a hotel or meal vouchers.  Am I right? You’d be surprise to find out that flights canceled or delayed due to weather will not get you a hotel/meal voucher from the airline because it’s not a part of their policy. So if this was a connecting flight for you and your family then you’re out of luck because you would have to cover your entire lodging accommodation, meal expenses, and any other expenses caused by the delay.

This is where your Chase Sapphire Preferred (CSP) comes in handy. One of the benefit of CSP is Trip Delay reimbursement. Regardless, whether the flight was delayed due to weather it will cover $500 worth of expenses per each ticket.


Chase will reimburse you up to $500 per each ticket


Trip Delay Reimbursement 
If your common carrier travel is delayed more than 12 hours or requires an overnight stay, you and your family are covered for unreimbursed expenses, such as meals and lodging, up to $500 per ticket.

How are you covered?
In order for you to be covered by this benefit you would need to have purchased the airline ticket with the CSP card. Whether it was a paid fare or even just the taxes/fees of an award flight. As long as a portion of the cost was charged to the CSP then you’re covered.

What is covered?

  • Hotel Expenses
  • Meal Expenses (excluding tip and alcohol)
  • Ground Transportation (Taxi, Uber, Lyft, etc.)

What documentation would I need?
If you are covered then you would need to keep a copy of the following items:

  • A copy of the transaction card receipt demonstrating that the common Carrier fare was made on your eligible account
    • If more than one method of payment was used, please provide documentation as to additional currency, voucher, points or any other payment utilized
  • Copy of the Common Carrier ticket.
  • A statement from the Common Carrier indicating the reasons that the Covered Trip was delayed.
  • Copies of receipts for the claimed expenses.

How to initiate the process?
You would need to call the number on the back of your CSP card. They will direct you to the benefits hotline. Soon after giving a brief description of the situation. They will send you a claim form to fill out. Once you fill it out, you would need to send the claim form with the associated documentations back to them and they will process your claim within a couple weeks. I personally send everything electronically as it is quicker.

Currently, I sent my forms April 1, 2015 and they are set to be reviewed on April 7, 2015. If everything goes without a hitch. I assume I should be get my reimbursement back by next week.

Now you don’t have to be financially stressed if an airline cancels your flight. Next time your flight is delayed you should celebrate instead of stressing out because your entitled to a free transportation, hotel stay and meal courtesy of Chase.

*I would greatly appreciate it if you use my link above if you are interested in getting this card. The link is my Chase refer a friend link that gives me 5,000 ultimate rewards if you are approved. I will never promote anything that is not the best offer on the market. As far as I know this is the best offer that Chase is giving.*

Jon Jovi

Jon Jovi Olaveja is the founder and editor in chief of Points of Early Retirement. He is passionate about saving money by traveling the world on points and teaching others how to accomplish this. He loves to write about travel and personal finance.

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